About Sera AI

Building the future of voice automation

Sera AI helps commerce brands turn every customer call into a meaningful interaction. Our team blends conversational AI, thoughtful design, and deep operational experience to automate the tasks that slow teams down while keeping every experience human.

Our Mission

We believe every business deserves to sound personal at scale. That means building tools that listen, adapt, and respond in real time across the entire customer journey. From the very first abandoned cart call to long-term retention, Sera AI keeps brands connected to the people who matter.

What We Do

We design, deploy, and monitor AI voice agents that recover revenue, support customers, and automate routine calls for growing brands. Our platform integrates with the tools teams already use so results appear in dashboards merchants trust.

Milestones

2022

Idea to Prototype

After hearing from merchants struggling with call center costs, we prototyped the first Sera AI caller.

2023

First Live Stores

Boutique Shopify brands ran our voice flows for abandoned carts, boosting recoveries within weeks.

2024

Scaling the Platform

We expanded into post-purchase support, deeper analytics, and agency partner programs.

Our Values

Customer First

We design every workflow so brands can deliver delightful conversations without extra effort.

Voice Matters

Great automation sounds human. We invest in research and training so every call feels natural.

Build Together

We partner closely with merchants, agencies, and platforms to ship features that solve real problems.

Ship Fast

Progress happens through rapid iteration, honest feedback, and measurable results.

Let's Build Together

Whether you are scaling an e-commerce brand, running an agency, or launching a new product line, we would love to collaborate on the next generation of voice experiences.

Talk with the team